(i) Refunds are limited to one per customer (i.e. multiple services don’t qualify or multiple signups).

(ii) Refunds are not granted to accounts closed for TOS violations.

(iii) Existing product upgrade or downgrade will not be refunded, user will be responsible for the action.

(iv) Refunds are limited for domain orders No Refund issued under any circumstances

(v) No refund will be made if your Service(s) is suspended (due to Email Marketing/Email Abuse/Misuse of our service/Inappropriate/Illegal/Immoral/Account Over-use) or terminated.

(vi) The 24hrs of purchase refund is only applicable for first-time signups. Second time and subsequent sign-ups are not eligible for the same. For instance, if you've had an account with us before, cancelled and signed up again, you will not be eligible for a refund or if you have opened a second account or order with us.

(vii) No refund will be made if your Service(s) are suspended or terminated for cause.

(viii) We do offer free account migration, If we had worked on your Account migration In case of Service cancellation within the 24hrs of purchase. There will be a Charge of ₹750 Deducted from the Refund Amount.

(ix) After sending the cancellation request, we will proceed the refund with in 7 working days and it will credited to your source account in 15 working days.